If you want to cancel or re-schedule your appointment you can change it by logging in to my online booking system, as long as you give me 24 hrs notice. If that’s not possible you can always gift your session to a friend or family member and make their day!
If you forget your appointment, or just don’t turn up, you still have to pay for your session.
If you are taken ill, or have a sudden emergency like going into labour, I can refund your session, but please try to give me as much notice as possible.
If you are late, your session will be shorter to accommodate the clients booked in after you. When life conspires to keep you from your massage, please let me know as soon as you safely can. Depending on how much of your session remains, I will decide if there’s enough time for a treatment. You will still be responsible for paying the full amount of the treatment you have booked.
You can read my privacy statements here